ServiceTitan
$200 · 3.7/5
Workyard
$56 · 4.1/5
Best overall
Verdict in 4 lines
- Editor's pick: Workyard (4.1/5 vs 3.7/5).
- ServiceTitan starts at $200; Workyard starts at $56.
- Choose ServiceTitan if you need: mid-to-large hvac operations 10+ technicians with dedicated office staff, complex pricebooks, multi-location workflows, and the budget for enterprise software ($4k-$6k+/month all-in).
- Choose Workyard if you need: hvac contractors who already have an fsm (jobber, housecall pro, fieldpulse) and need to add precise gps time tracking, mileage capture, and job-cost reporting to control payroll leakage.
Feature comparison
| Feature | ServiceTitan | Workyard |
|---|---|---|
| Starting price | $200/mo | $56/mo |
| Free trial | Demo only — no self-serve trial | 14 days, no credit card required |
| Editor rating | 3.7/5 | 4.1/5 |
| HVAC fit (1–5) | 4.2 | 3.5 |
| Ease of use (1–5) | 2.8 | 4.3 |
| Best for | Mid-to-large HVAC operations 10+ technicians with dedicated office staff, complex pricebooks, multi-location workflows, and the budget for enterprise software ($4K-$6K+/month all-in) | HVAC contractors who already have an FSM (Jobber, Housecall Pro, FieldPulse) and need to add precise GPS time tracking, mileage capture, and job-cost reporting to control payroll leakage |
| Verdict | enterprise only | complementary tool |
Pros and cons, side by side
ServiceTitan
Pros
- Deepest feature set in the field service category — workflow, dispatch, pricebook, permissions, reporting at a level competitors don't match
- Strong HVAC-specific ecosystem — native measureQuick integration, Bluon, Profit Rhino, and extensive trade-specific add-ons
- Open API and robust integration platform — built for stacks, not as a point tool
- Public company (NASDAQ: TTAN, IPO'd December 2024) — financial transparency and long-term viability that smaller competitors lack
- Purpose-built for multi-location and multi-team HVAC operations
- Advanced reporting and analytics — KPI dashboards and forecasting built for owners, not just operators
Cons
- Cost: $200-$500/user/month reported in contractor forums — 5-10x Jobber or Housecall Pro per-seat
- Implementation fees of $5,000-$15,000+ before you process your first job
- Multi-year contracts standard (Jobber, Housecall Pro, FieldPulse are month-to-month)
- Permissions complexity — 'IT's worst nightmare' per multiple r/HVAC contractor threads
- Android mobile app rated 2.9/5 from 935 reviews — weak compared to Jobber (4.4) and Housecall Pro (iOS 4.6)
- AI features and call recording are friction points with field techs — surveillance concerns reported in r/HVAC
- Overkill for shops under 10 technicians — both in features and cost
- No transparent published pricing — every cost discussion goes through enterprise sales
Workyard
Pros
- Industry-leading GPS precision — captures arrival, departure, and address-level data, updates every 5 minutes while clocked in
- Offline GPS data capture — works in basements, rural areas, mechanical rooms, syncs when reconnected
- Direct payroll integrations with QuickBooks, Gusto, and ADP — time flows to paycheck without manual data entry
- Transparent published pricing — both tiers are visible on the vendor site (unlike FieldPulse, Housecall Pro mid-tiers, ServiceTitan)
- Solves a specific real problem: buddy punching, travel-time disputes, job-cost visibility — none of which FSM tools handle well
- Mileage capture built-in — automatic, no manual entry by techs
- 14-day free trial, no credit card required
Cons
- Not a full FSM — no scheduling, quoting, invoicing, or customer communication. You'll still need Jobber, Housecall Pro, or FieldPulse alongside
- $50/month company base fee makes Workyard relatively expensive for 1-3 user crews
- Thinner public review footprint than larger FSM tools — fewer Reddit threads, less third-party validation
- iOS App Store rating data is sparse (3.0 from 1 rating on one region) — not enough data to draw conclusions
- Doubles your software stack — you're paying for two tools (Workyard + FSM) instead of one all-in-one
When to choose each
Choose ServiceTitan if…
Mid-to-large HVAC operations 10+ technicians with dedicated office staff, complex pricebooks, multi-location workflows, and the budget for enterprise software ($4K-$6K+/month all-in)
Choose Workyard if…
HVAC contractors who already have an FSM (Jobber, Housecall Pro, FieldPulse) and need to add precise GPS time tracking, mileage capture, and job-cost reporting to control payroll leakage
Frequently asked questions
Which is cheaper, ServiceTitan or Workyard?
Workyard is cheaper to start, at $56 vs $200 for ServiceTitan.
Is ServiceTitan better than Workyard?
Based on our editorial ratings, Workyard edges out at 4.1/5 versus 3.7/5. The right pick depends on whether you weigh price, mobile experience, or specific features more heavily.
Which has a free trial — ServiceTitan or Workyard?
ServiceTitan: Demo only — no self-serve trial. Workyard: 14 days, no credit card required.