Dallas, Texas, USA · Founded 2015
FieldPulse Review
Field service management with true offline mode and operational depth
TL;DR
- FieldPulse starts at $85/mo.
- Best for: HVAC operations 3-25 technicians needing reliable offline mobile, deep equipment tracking, and multi-location management — buyers comfortable with quote-based pricing.
- Editor rating: 4.3/5 — genuine offline mode — app automatically switches when out of cell range, syncs when reconnected (documented in fieldpulse help center, not vendor marketing).
- Main drawback: us pricing is quote-based — no published tier ladder for direct comparison shopping.
Quick verdict
FieldPulse occupies the slot in field service software that most “small business HVAC” tools quietly avoid: deep operational features, real offline mobile, custom equipment forms, multi-location management, and an open API — all in the base offering rather than gated behind enterprise tiers. The trade-off is pricing opacity. The US site doesn’t publish a tier ladder; you start the conversation with a quote request.
For HVAC operators who’ve outgrown Jobber’s simplicity but find ServiceTitan’s $50K+/year contract overkill, this is the platform that actually fits. The G2 (4.7/5 from 343 reviewers) and Capterra (4.6/5 from 340) scores aren’t marketing fluff — they’re some of the highest verified ratings in the category. The contractors who pick FieldPulse tend to be technical buyers who already knew what they needed.
The two friction points are honest ones: pricing opacity blocks spreadsheet-style comparison, and the smaller public footprint (fewer Reddit threads, less YouTube coverage) makes due-diligence harder. For buyers who can engage with sales and trust verified review platforms over forum sentiment, neither is a dealbreaker. For buyers who want fastest-time-to-evaluation with everything published up-front, Jobber or Housecall Pro is the path of less resistance.
The 4.3 editor rating reflects what FieldPulse genuinely is: the right answer for a specific HVAC buyer (3-25 techs, mixed residential/commercial, offline conditions, equipment-tracking requirements), with the caveat that this buyer needs to be comfortable with quote-driven procurement.
Pricing
| Plan | Solo | Best for |
|---|---|---|
| Base plan (indicative) verify w/ sales | $85/mo | Single-user starting point per FieldPulse NZ public pricing |
| Service Agent add-on (indicative) verify w/ sales | $15/user/mo | Additional field technician seats |
| Manager add-on (indicative) verify w/ sales | $30/user/mo | Office staff with admin/scheduling permissions |
Free trial: Available — duration confirmed at sales call
Add-ons
| Add-on | Price | What it does |
|---|---|---|
| QuickBooks Sync | Included | Bidirectional sync with QuickBooks Online |
| Open API | Included | Custom integrations and data access |
| Multi-location Management | Included | Manage multiple business locations from one account |
Pros and cons
Pros
- Genuine offline mode — app automatically switches when out of cell range, syncs when reconnected (documented in FieldPulse help center, not vendor marketing)
- G2 rating 4.7/5 from 343 reviews, Capterra 4.6/5 from 340 reviews — strongest combined review platform scores in the category
- Custom forms support — up to 200 forms each for Jobs, Projects, and Customers (600 total), enabling per-equipment service history tracking that pure FSM tools lack
- Multi-location management included in base offering, not an upsell tier
- Open API for custom integrations — rare at this price point
- QuickBooks sync included, not gated behind a higher tier
- Built for operational depth — handles complex multi-tech dispatching better than entry-tier alternatives
Cons
- US pricing is quote-based — no published tier ladder for direct comparison shopping
- Indicative pricing (~$85/mo + $15-30/user) sits in premium range, well above Jobber's $29/mo entry
- Smaller public review footprint than Jobber or Housecall Pro — fewer Reddit threads, less third-party content for due diligence
- Steeper learning curve — designed for operational depth, not lightweight starter use
- Marketing automation is thinner than Housecall Pro — no built-in postcards or strong email campaign tooling
- Funding stage and company financials not publicly disclosed (consideration for risk-averse buyers)
Who it's best for (and who should look elsewhere)
Best for
HVAC operations 3-25 technicians needing reliable offline mobile, deep equipment tracking, and multi-location management — buyers comfortable with quote-based pricing
Not great for
Solo operators wanting transparent published pricing, shops needing strong marketing automation, or buyers comparing tools purely on visible cost
Inside FieldPulse
FieldPulse alternatives
Considering other options? Start with our full FieldPulse alternatives guide .
| Feature | FieldPulse | Jobber | Workyard | Housecall Pro |
|---|---|---|---|---|
| Starting price | $85/mo | $29/mo | $56/mo | $59/mo |
| Free trial | Available — duration confirmed at sales call | 14 days, no credit card required | 14 days, no credit card required | 14 days, no credit card required |
| Editor rating | 4.3/5 | 4.1/5 | 4.1/5 | 4/5 |
| HVAC fit (1–5) | 4.5 | 3.9 | 3.5 | 4.2 |
| Ease of use (1–5) | 4.0 | 4.6 | 4.3 | 4.4 |
| Best for | HVAC operations 3-25 technicians needing reliable offline mobile, deep equipment tracking, and multi-location management — buyers comfortable with quote-based pricing | Solo operators and HVAC teams of 1–10 technicians who need fast scheduling, mobile invoicing, and QuickBooks sync without enterprise complexity | HVAC contractors who already have an FSM (Jobber, Housecall Pro, FieldPulse) and need to add precise GPS time tracking, mileage capture, and job-cost reporting to control payroll leakage | HVAC operations 3-15 technicians wanting strong marketing automation, same-day payments, and a market-leading mobile app — and willing to pay 2x Jobber's entry price for it |
| Verdict | recommended | recommended | complementary tool | recommended with-conditions |
Frequently asked questions
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Written by
Mike Reynolds
HVAC Field Operations Expert
HVAC field operations · Field service software evaluation · Small-business operations · 15+ years · Austin, TX
15 years in HVAC field operations across Austin and Central Texas. Now helps small contractors pick the right software stack without getting bled dry by per-user pricing.
Ready to try FieldPulse?
Available — duration confirmed at sales call